1. All orders are processed between 1-3 business days.
2. All orders are delivered via curb-side drop-off with no signature required. Once your order ships, a tracking
   number will be issued along with the name and website of the carrier. It is the sole responsibility of the customer
   to monitor their tracking information and contact the carrier directly if there are any questions or concerns about
   their delivery process.
3. If you place your order by credit card and your shipping address has been verified, it will be shipped within 2-5
   business days. For wire transfer, Cashier Check or Money Order Payment orders, we will ship your order on the
   day the fund is cleared into our account.
4. If you place your order by credit card and your shipping address and billing address are different, we may
   ask you to fill out an authorization form and send it back to us. Your order may not be shipped until we receive
   your signed authorization.
5. For merchandise over 100lbs/box, it will be shipped by a professional LTL trucking company. For
   merchandise under 100lbs, it will be shipped by FedEx, UPS or USPS.
6. Currently, we do not ship to Hawaii, Alaska, Puerto Rico and overseas addresses.
7. Order may be canceled only if we are unable to fulfill and ship your order within 5 business days. You may
   also cancel your order if your item has not been shipped. However, you will be charged a 10% cancellation
   fee. Once the item is shipped, the order cannot be canceled. If you choose to cancel your order once it has
   been
   shipped, you will be charged for “To And From Shipping And Handling Charges” incurred in shipping your order
   and a 25% restocking fee.
8. In the event a freight is unable to be delivered to an address provided on an order, including but not limited to
   circumstances where an address is unable to be located or verified, or terrain is unable to be traversed by LTL
   freight, and is forcibly returned to sender, “To And From Shipping And Handling Charges” incurred in shipping
   your order and a 25% restocking fee will be deducted from your refund.
9. Remember to inspect your shipment upon arrival and to check for damages. Minor damages like plastics and
   fenders for example can be replaced and will be covered under warranty. You will need to email us pictures of
   damages as well as an itemized list of parts that will need to be replaced in order for us to file a claim. In the
   event parts are missing from the shipment, please take a picture of the area of the vehicle that parts would
   normally attach to. Please remember to provide your order number in the email. If you are present at the time of
   delivery and notice structural damage to the product that is beyond repair, you may refuse shipment with the

driver and write “refused based on shipping damage” on the bill of lading. Contact us immediately to notice the
refusal. You can receive either a replacement shipment or refund. Please note a replacement may take 2-3
weeks to receive. We will process either your replacement or refund only after the damaged freight has been
returned to our facility.